Last update: 26 July 2025
Thank you for shopping at LoopiaCrochet.com. We appreciate your interest in our crochet patterns and want to ensure you have a clear understanding of our refund and returns policy.
1. Nature of Our Products
All products available on LoopiaCrochet.com are digital crochet patterns delivered in PDF format. These are non-physical goods and are delivered via instant download after purchase.
2. No Returns on Digital Products
Because our patterns are digital files, we cannot accept returns or offer refunds once the file has been downloaded. This policy helps us protect our intellectual property and prevent unauthorized distribution.
3. Refund Eligibility
Refunds will only be considered in the following situations:
- Duplicate Purchase: If you accidentally purchase the same pattern more than once, please contact us within 7 days of purchase with proof of the duplicate order.
- Technical Issues: If you encounter problems downloading the file or the file is corrupted or incomplete, we will work with you to resolve the issue and provide a working copy.
- Incorrect File Sent: If you receive the wrong pattern by mistake, please notify us immediately. We will provide the correct file at no additional cost.
Please note: Change of mind or misunderstanding about how to use a crochet pattern does not qualify for a refund.
4. Contact Us for Assistance
If you believe you qualify for a refund or need assistance with your download, please contact us at:
Email: loopiacrochett@gmail.com
Subject Line: Refund Request – [Order Number]
When contacting us, please include:
- Your full name
- Order number
- Reason for the refund request
5. Unauthorized Sharing & Copyright
All patterns purchased from LoopiaCrochet.com are for personal use only. Sharing, reselling, or distributing our patterns is strictly prohibited and violates copyright laws.