At LoopiaCrochet, accessible from loopiacrochet.com, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you browse our site, purchase digital crochet patterns (instant downloads), or contact support at support@loopiacrochet.com.
1. Collection of Personal Information
When you purchase digital patterns or contact us, we collect the following categories of information:
- Identification & Contact Details: Your name and email address to process orders, deliver downloadable files, and manage your account.
- Payment Information: Payment details submitted during checkout. Sensitive data (e.g., credit card numbers) is never stored on our servers; it is processed securely by our third-party payment gateways (e.g., Stripe, PayPal).
- Browsing Information: Technical details such as your IP address, browser type, and site interactions (pages viewed, patterns downloaded) to optimize site performance.
2. Use of Your Personal Information
We use your data strictly to:
- Deliver instant download pattern files directly to your email or account dashboard.
- Provide customer service and assistance for pattern-related inquiries via support@loopiacrochet.com.
- Send product updates, new pattern releases, or promotional offers (only if you have opted in).
- Improve our website layout, user experience, and digital product offerings.
3. Sharing of Your Information
LoopiaCrochet does not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers necessary to operate our shop:
- Digital Delivery & Web Hosts: Platforms that host our website and automate pattern file downloads.
- Payment Processors: Financial services that securely handle your transaction details.
- Legal Requirements: Authorities, only when required by law or valid legal process.
4. Data Security
We implement industry-standard technical and administrative measures to safeguard your personal information against unauthorized access, loss, or misuse. All transaction and download sessions use standard SSL encryption.
5. Your Data Rights
Depending on your location, you have the right to:
- Access, correct, or request the deletion of your personal data.
- Restrict or object to the processing of your data.
- Opt out of marketing emails at any time using the “unsubscribe” link provided in our emails.
6. Contact Us
For questions regarding this policy or your personal data, contact us at support@loopiacrochet.com.
7. Policy Updates
We may update this Privacy Policy periodically. Any revisions will be posted directly on this page.
Thank you for choosing LoopiaCrochet for your creative projects!
